Compliments & Complaints

I am passionate about delivering the best customer experience possible. We want you, our valued customers, to be more than satisfied with every aspect of our service from product quality to delivery, and most importantly in the way that we treat you.

If, sadly, you feel in anyway disappointed with IPU Group I would like to hear from you. I promise to confidentially investigate any concern you have and will personally respond quickly to resolve the issue.

Likewise, if you are very happy with our service or we have gone the extra mile, I would love to hear from you.

Yours faithfully,
Louise Hazel, Managing Director